Case – Youri Paus

During my assignment at the municipality of Enschede I helped with the implementation of an IT service management (ITSM) tool called ‘Planon’. With help of this tool the organization can generate clear dashboards which support their daily business operations.

The program of TalentIT offers me freedom to explore and develop in the discipline of ITSM. I have learned what it means to work in a professional environment and how corporate culture has an impact on services. Furthermore I have improved my social and communicative skills. In the next assignment I would like to apply, deepen and broaden my expertise on ITSM. I find the integration of various disciplines to be very appealing.

“It’s not about what you can do, but what you can learn.”

I can highly recommended TalentIT because it helped me find out that a specialization in governance and security fits me best. The main reason being that I like to think about custom policies. I also found topics of which I am less enthusiastic. For instance; working with cloud solutions, which is simply put less satisfying for me. The combination of work and study has shown me once again that IT is the right industry for me.

Youri Paus, Consultant Information Management


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